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FAQ

 

Parental Control
01.   How do Parental Control profiles work?
   

With Parental Control profiles, you can define browsing times and web sites that are suitable for your teenagers and small children.
You can give your teenagers more freedom to browse the Internet while having tighter restrictions on your small children's online activities. You can create and set up the Parent, Teenager, and Small Child profiles either with Start-up Wizard during the installation, or later on the Parental Control page.

Small Child Profile

The Small Child profile is active after you have installed the product, or restarted the computer. When the Small Child profile is active:

  • anyone using the computer can access only those web sites that you have specifically allowed.
  • access to the Internet is allowed only during the scheduled time.

All the web sites that you have allowed are listed on Parental Control Start Page that opens in the browser when the Small Child profile is active.

Teenager Profile

When the Teenager profile is active:

  • anyone using the computer can access all web sites, except those that contain restricted or unwanted content, for example on drugs or adult material.
  • access to the Internet is allowed only during the scheduled time.

If you have created both Small Child and Teenager profiles on your computer, tell your teenagers the password you created for the Teenager profile. When they enter the password, they can browse web pages that:

  • do not contain restricted material, and
  • you have specifically allowed.

Note: If you disable Web Page Filter, your teenagers can visit web pages and sites despite their content.

Parent Profile

When the Parent profile is active, anyone using the computer can access the Internet without any time or content restrictions. You are asked to create the Parent password when you are creating the profiles. You need the Parent password to:

  • open the product user interface,
  • view or change the product settings,
  • connect to the Internet with a new application, or
  • uninstall the product.
  •  
    02.   Why do I need the Parental Control password?
       
    If Parental Control is turned on, you need the Parental Control password to change the F-Secure PC Protection settings. The password prevents other computer users from making changes to the settings. Even the user interface cannot be opened without the password.
     
    03.   How do I allow web pages for small children?
       

    To allow web pages for your small children, follow the instructions below. To open the product, double-click the product icon at the bottom right corner of your screen.

    Tip:If you use Internet Explorer, you can allow (or block) new sites by using the F-Secure PC Protection Webfilter button in the browser’s toolbar.

    1. On the Parental Control page, click Advanced.
    2. Click Parental Control > Small Child on the navigation pane on the left.
    3. Select Allow only selected sites.
    4. Click Configure.
    5. Select the Allowed tab.
    6. Click Add.
    7. In the Allow Web Site dialog box, type the address of the web page to which you want to allow access.
      • To allow access to the entire www.example.com web site, type www.example.com
      • To allow access to a part of the www.example.com web site, type www.example.com/subsite
    8. Click OK.

    You can block or allow web pages for your teenagers in a similar way.

     
    04.   How can I turn off Parental Control temporarily?
       

    Note: You need the Parental Control password for changing all Parental Control settings.
    To turn off Parental Control temporarily:

    1. To open the product, double-click the product icon at the bottom right corner of your screen.
    2. Click the Parental Control tab.
    3. Next to Parental Control, click Disable.
     
    05.   I have forgotten my Parental Control password. How can I access the F-Secure PC Protection settings?
       

    If you have forgotten your password, you can access the F-Secure PC Protection settings by using your product subscription key.
    To reset the password:

    1. Open the product interface. A dialog box opens asking you to enter the Parent password.

    Note: To see a hint for your password, move the cursor to the Show password hint . This hint will hopefully remind you what your password is.

    1. Click Forgot your password?.
    2. Enter the first four digits of your subscription key, and click Next >. You received the subscription key when you purchased the product.
    3. Do the following:
      1. Enter a new password.

    Note: When creating passwords, keep in mind the following:

        • Select a password that is easy to remember but hard to guess.
        • A password can contain any characters.
        • A password can have up to 80 characters.
        • Depending on how your product is set up, your password may need to be longer than a certain number of characters.
      1. Re-enter the new password to confirm it.
      2. Click Next >.
      3. Enter your password hint. Your password hint, should remind you what your password is. It should be something that tells you what your password is but does not let anyone else guess the password. Keep in mind that you children can also see this hint.
      4. Click OK

    A message is shown telling you that you have successfully reset the password.

    1. Click OK.
     
    06.   The Parental Control Time Lock is blocking the connection to the Internet. What can I do?
       
    When Time Lock blocks the connection to the Internet, the web browser shows a notification which says that Time Lock is active and the Internet cannot be accessed. To extend the browsing time, follow the instructions below.

    Tip: Internet Explorer, you can also extend browsing time by using the Parental Control menu button.

    To open the product, double-click the product icon at the bottom right corner of your screen.
    1. You can extend browsing time either when it is about to expire or has already expired:
       o When your Internet browsing time is about to expire a pop-up appears that shows how much longer you can browse the Internet for. If you clicked on this pop-up:

    On the Parental Control dialog, that opens from the "Time remaining" pop-up, click Extend Internet browsing time.

       o If the allowed browsing time has already expired:
    On Time Lock Block Page that opens in your browser, click Extend Internet browsing time.

    2. In the dialog box, enter your Parent password, and click OK.

    3. In the Time Lock dialog box, schedule a time, and click OK.
     
    07.   I created a Small Child profile and now Parental Control prevents me from accessing the Internet. What can I do?
       
    When the Small Child profile is used, Parental Control blocks all web sites that you have not specifically allowed. When you try to open the Internet, the Parental Control Start Page opens. To access the Internet, switch to the Parent profile by clicking Parent. You can also allow web sites for the Small Child profile by clicking Allow new web sites for small children.