AKNET CARE

What AKNET believes in Customer care

Providing adequate resources to employees in order to communicate effectively to customers and thereby empowering them to deliver quality customer support.

If Infrastructure is the backbone of an application service provider, the Support teams are the heart and brain. Staffed by well trained individuals, the customer support operates around the clock, 24/7/365 days a year, providing always-available, rapid, easy and cost-effective much vibrant Technical and Customer support.

Technical Support

Through collaborative technical expertise, the AKNET Data Center Technical Support team members work together to ensure all the services provided by AKNET meets your expectations. AKNET Network Operations Center (NOC) provides you with unprecedented visibility and unparallel proactive support in the industry.

Staffed 24x7x365 with certified engineers who have gone through rigorous training in network diagnostics and engineering with primary goal for faster problem resolution in order to keep your much valued business enterprises lively.

Customer Account Support

As an ongoing relationship with our much valued customers, we provide them with secured access to view reports on their bandwidth usage online. Customers who have opted for Search engine optimization would be provided with status reports of visibility. These services are provided at no additional cost and are dedicated to solving issues rapidly and effectively, to ensure customer satisfaction and long term business relationship.

You are welcome to call or write to our helpdesk should you have any query and we would be much obliged to be at your service.

You could reach our customer care on

Email: help@aknetbd.com

T&T: 8837430-2

Cool line: 01819 412413